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Turn every point of sale into a listening point

In the Retail sector, the customer experience is an integral part of the product. Every visit, every interaction, and every detail contribute to shaping your brand perception. With SeiSoddisfatto.com, you can listen to your customers’ voices in real time, give them value, and turn them into a competitive advantage.

The Quantity and Quality of Reviews

80%

80% of consumers routinely read online reviews before making a purchase or choosing a service.

< 3.9

An average rating below 3.9 out of 5 can have a negative impact on purchasing decisions.

45%

45% of users have changed their decisions based on reviews.

40%

40% of users prioritize the most recent reviews, considering them more representative.

Collect feedback with smart and discreet tools.

We offer simple and immediate solutions to collect real-time feedback, directly in-store or post-purchase. With our tools, you can:

  • Monitor satisfaction by store location, service, and individual department.
  • Act promptly in case of service disruptions.
  • Turn every visit into an opportunity to improve.

Effectively manage your online reputation.

Digital word-of-mouth is your first business card. With our SeiSoddisfatto.com Review Manager system, you can:

  • Increase the number of positive reviews.
  • Improve your reputation on Google and other platforms.
  • Reduce the impact of negative reviews through constant monitoring.

Optimize the online visibility of your locations.

Updated Google profiles, rich in reviews and consistent across the board, drive more traffic… including foot traffic. We help you to:

  • Make your stores more visible in local searches.
  • Coordinate the online presence of multiple stores.
  • Provide a unified and high-quality image.

The benefits for your business

More reviews, more customers.
Customer experience under control.
Data-driven decisions.
Reputation protected, visibility enhanced.
Discover what we can do for You

Discover who has already chosen us

Comune di Livorno

Totem - Public Administration

Comune di Livorno and SeiSoddisfatto.com: giving a voice to quality – even from the youngest citizens

 

 

Find out more

Polisan

Healthcare & Dental - Totem

Polisan Chooses SEISODDISFATTO.COM to Transform Patient Feedback into Clinical and Relational Value

 

 

Find out more

Goodyear e SuperService

Totem - Automotive

Goodyear and SuperService: Customer-Centric Excellence with SEISODDISFATTO.COM

Find out more

Acquaworld

Foodservice & Hospitality - Totem

Acquaworld and SeiSoddisfatto.com: Listening to Customers to Enhance the Guest Experience

 

Find out more

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