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The customer experience from the first impression to the final review

Companies that manage essential services – from energy and water to waste and public transportation – carry a great responsibility: ensuring quality, reliability, and transparency. With SeiSoddisfatto.com, you can turn every service desk, call center, or service delivery point into an active listening space, measuring satisfaction and improving services in real time.

SeiSoddisfatto.com Totem: immediate feedback, no barriers

SeiSoddisfatto.com Totems placed at physical counters, reception areas, ticket offices, or operational sites allow you to:

  • Collect opinions about the service received through a simple and intuitive interface.
  • Monitor customer satisfaction by location, operator, or time slot.
  • Receive immediate reports to trigger timely corrective actions.

With SeiSoddisfatto.com QR Code: listening continues even remotely

Through SeiSoddisfatto.com QR Codes applied to rigid supports or custom stickers with your logo and strategically placed, you can collect feedback even from those who use the service in mobility or through digital channels.
Useful for:

  • Large-scale or geographically distributed services.
  • Cases where the relationship with the user is not always “in person.”
  • Collect accurate data for each channel or type of service.

The benefits for your business

Constant measurement of user satisfaction
Service improvement based on real data
Greater transparency and perceived reliability
Support for communication and public positioning
Discover what we can do for You

Discover who has already chosen us

Comune di Livorno

Totem - Public Administration

Comune di Livorno and SeiSoddisfatto.com: giving a voice to quality – even from the youngest citizens

 

 

Find out more

Polisan

Healthcare & Dental - Totem

Polisan Chooses SEISODDISFATTO.COM to Transform Patient Feedback into Clinical and Relational Value

 

 

Find out more

Goodyear e SuperService

Totem - Automotive

Goodyear and SuperService: Customer-Centric Excellence with SEISODDISFATTO.COM

Find out more

Acquaworld

Foodservice & Hospitality - Totem

Acquaworld and SeiSoddisfatto.com: Listening to Customers to Enhance the Guest Experience

 

Find out more

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